Sapphire Systems PLC

The Shard
32 London Bridge Street

  • 24 Hour Global Support Network
  • Over 20 Years Experience
  • Over 800 Global Customers
  • 24 Hour Global Support Network
  • Over 20 Years Experience
  • Over 800 Global Customers
Currently Closed
0207 648 2000
Email Website
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Sapphire Systems PLC

Providing world class business software and support

Sapphire Systems offers a complete service for software solutions and customer support.

We provide organisations around the world with innovative solutions for their business needs and a full range of professional services.

For further peace of mind Sapphire Systems offers customers a 24 hour support service with multi-lingual capabilities, telephone & online help, remote diagnostics, on-site troubleshooting and more.

Sapphire Systems have over twenty years of experience in implementing systems to organisations around the globe and now provide a number of specifically designed services including:

Global ERP

With the largest and most experienced support team in the industry Sapphire understands our customer needs and have the knowledge to offer customers support far beyond their initial enquiry. We also like to offer best-practice tips and hints for all of their financial accounting or ERP solutions.

Infor SunSystems

Infor is an award winning accounting system that helps you to run your finances more effectively and allows you to control and simplify your budgeting, forecasting and the planning other financial processes.

Budgeting and Planning
It also helps you turn your data into meaningful information to deliver to the right people, in the right format and at the right time which in turn enables them to make better informed decisions.

Financial Management Software
With Infor SunSystems Financial Management you get a powerful unified ledger to include consolidation, nominal ledgers, multiple currencies, corporate allocations, fixed assets, dual based currencies and debtor management. This process allows you to gain immediate access to all of your financial information and enable you to make better financial decisions.

Purchasing Management
Infor SunSystems Purchasing Management system provides you with complete control for your companyís spending activities. When your employees utilise this web based solution they are able to manage their own individual purchasing requirements within the workflow rules laid down by your company.

Sales Management
The Infor SunSystems Sales Management tool allows you to control your sales, purchasing and inventory operations so you can integrate them with your customers or business partners. This will then help to streamline sales and distribution operations in order to provide your customers with a higher level of support.

Time and Expense
Time and Expense allows for a greater control of your project accounting, resource management, billing and time & expense management which helps improve staff use, cash flow thereby increasing revenue.

Enterprise Resource Planning (ERP) software

Enterprise Resource Planning (ERP) software helps businesses make effective and informed decisions which increase profitability. Through fully integrating business processes and providing a 360-degree view of data, ERP systems drive huge benefits for organisations of all sizes, delivering clear insights and robust reporting.

At Sapphire Systems, our core ERP solutions include SAP Business One and Infor CloudSuite Industrial.

With the largest and most experienced support team in the industry Sapphire understands our customer needs and have the knowledge to offer customers support far beyond their initial enquiry. We also like to offer best-practice tips and hints for all of their financial accounting or ERP solutions.

SAP Business One

SAP Business One is a complete end-to-end solution (ERP) built to manage every aspect of your business including; Business Management, Financial Accounting, Asset Management, CRM, Business Intelligence, Sales, Inventory Control and Purchasing. SAP Business One helps to simplify business processes, reach more customers, and facilitate company growth.

Complete solution: As an ERP solution, SAP Business One automates your core business functions helping you to simplify processes and improve operations.

Increase revenue: Gain real-time insights allowing your business to make informed decisions and drive more growth.

Insights: Create dashboards and critical business alerts.

Personalisation: With a role-based user experience, the software improves your employeeís productivity.

Other services: SAP Lumira, SAP Industry Solutions, SAP for SMEís, SAP HANA.

Why Sapphire Systems?
As a SAP Business One provider, we have over 20 years experience, implementing and supporting the solution to a wide range of businesses, from SMEís to large multi nationals. In additional to being a Gold Standard SAP Partner, our support consultants are SAP accredited, ensuring the best possible service, 24 hours a day from any location.

Infor EAM

Infor Enterprise Asset Management (EAM) is a powerful application which improves your ability to manage your business assets. With clear visibility over the performance of equipment, Infor EAM manages key asset performance data, improves uptime and boosts decision-making to extend the lifecycle of equipment.

Key features of Infor EAM: Asset hierarchy management, budget management, inspection management, purchasing management, work management and materials management.

Why implement Infor EAM?

...- Infor EAM can prolong the life of your assets and increase productivity
...- Reduce costs by preventing unplanned maintenance
...- Accurately anticipate asset reliability and regulatory risks
...- Increase warranty recovery
...- Cloud or on premise

Infor d/EPM

Infor d/EPM is a business intelligence solution that helps businesses easily visualise data to help you make sense of your business. Infor d/EPM removes the need for manually processing spreadsheetís by automatically consolidating data, saving the business valuable time.

Key features; analytics, compliance, financial performance management.

At Sapphire Systems, we can help you to deploy the solution across your enterprise, resulting in more effective information management.

Infor CloudSuite Industrial

Infor CloudSuite Industrial (previously known as SyteLine) is designed specifically for manufacturers of highly engineered products. The solution helps businesses to respond faster to unique manufacturing requirements and effectively manage complex projects.

Real-time data and intelligent workflows provide greater visibility of your production line. Businesses can use Infor CloudSuite Industrial to easily identify the most profitable projects and customers.

Key features of Infor CloudSuite Industrial; enterprise planning, supply chain management, customer relationship management (CRM), financial management, data management, production management, global capabilities, quality management.

Benefits; reduced costs, streamlined processes, informed business, global functionality, boost productivity.

Adopted and trusted by over 7,000 manufacturers.


Birst is a cloud-hosted Business Intelligence (BI) and analytics solution that makes data silos obsolete by providing a connected, single overview and visualisation of an organisations data.
With Birst, businesses can share data across all departments using the secure, cloud-based reporting tools. Birst delivers accurate insights allowing users to combine data and make trusted, data-driven business decisions.

Benefits; power of cloud BI, data transparency, scalability, lower cost of ownership, analytics solutions, visualisation.

Key features; networked BI, analytics, dashboards, reporting tools.

Finance/Accounting Software

Itís more important than ever to have live insights into all aspects of financial management to help drive business performance as well as support regulatory requirements. The right financial accounting software can streamline accounting processes and ensure informed, proactive financial management.

At Sapphire we understand itís important to find a solution thatís powerful, but also flexible to fit the needs of your business. Our financial accounting solution, Infor SunSystems, provides unprecedented levels of financial visibility, control and agility, enabling your business to thrive in an increasingly fast-paced digital world, and supports you as your business scales.


...- Immediate access to accounting information
...- Condense your financial operations
...- Streamline reporting
...- Access transactions
...- Reduce repetitive tasks
...- Maintain regulatory compliance
...- Multi-currency transactions

Webinars, Seminars, Exhibitions...
We are able to do this in a number of ways such as offering access to our dedicated support portal to include Training Course Information, Hints, Tips and Fact Sheets, Free eLearning Webinar Schedule and Recordings and Information about our On-Site Events, Seminars and Userdays.

Areas Covered

We cover the following areas and the rest of the UK:

North London
East London
South London
West London


To find out more about Sapphire Systems please go to our website

Products and Services

Opening Hours

Monday -   08:00 to 18:00
Tuesday -   08:00 to 18:00
Wednesday -   08:00 to 18:00
Thursday -   08:00 to 18:00
Friday -   08:00 to 18:00
Saturday -   Closed
Sunday -   Closed

Rated 5 out of 1 reviews

five stars

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five stars
Sohail Butt, OFGEM

We find that itís a pleasure to be working with Sapphire, so if anyone out there is looking for a company to partner with an add value to their business I would recommend Sapphire support 100%.