Businessmagnet Limited respects the privacy rights of our users and is strongly committed to protecting your privacy online. This privacy policy applies to this website and does not apply to other products or services of Businessmagnet Limited, its general and limited partners, and any other subsidiaries.

This policy sets out the basis on which any personal data that you provide to us or we collect will be handled and processed by us. Please read the following carefully, as it describes our practices and views regarding your personal data and how we treat it.

Data Controller: Businessmagnet Limited, 9 Meadway Court, Meadway Technology Park, Stevenage, Hertfordshire SG1 2EF.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Businessmagnet Limited is the data controller. Where we also process personal data of individuals in the EU, we comply with the EU GDPR.

Information Specific to GDPR - Lawful Bases for Processing

We will only process your personal data where we have a lawful basis under data protection laws. The bases we rely on include:

• Consent - where you have given clear consent for us to process your personal data.
• Contract - where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
• Legal obligation - where we must comply with a legal requirement.
• Legitimate interests - where processing is necessary for our legitimate business interests (such as providing services, improving our website, and communicating with you), unless your rights override those interests.

How Do We Collect Data?

Our data is supplied directly by you in most cases or during telephone correspondence where you have given permission for us to hold your data. We do not purchase or sell data and use it only for the reason you have supplied.

What Information Do We Have?

Businessmagnet holds mainly business data. Where an individual's personally identifiable data is held this may include full names, residential addresses (where a business operates from a home), contact phone numbers and email addresses. Businessmagnet does not operate an e-commerce or transactional system whereby payment information is taken such as debit and credit cards.

When you visit our site we automatically log your browser type, the country you are from, your access times, and pages on an internal (secured) statistics page (Log File). We utilize this information to conduct site performance evaluations, see where visitors are coming from, and track click-stream data (the pages our users visit). This data helps us determine what content is most appealing to our visitors so that we can maximize your experience of the site. Log files are not tied to personally identifiable information.

We also collect information you provide by filling in forms on our site (www.businessmagnet.co.uk). This includes information provided at the time of registering, subscribing to our services, posting comments or content, or requesting further information.

If you contact us, we may keep a record of conversations and correspondence. From time to time we may ask you to complete a survey for research purposes. You do not have to complete any survey if you do not wish to.

How Is Your Information Used?

We use information held about you to:

• allow you to use interactive elements and features of our site,
• carry out obligations arising from any contracts between us and you,
• present information in the most effective way for you and your device,
• notify you about changes to our services, and
• maintain records of correspondence and customer interactions (via email, telephone or our CRM system).

Storage and Transfer of Personal Data

Businessmagnet Limited will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Some areas of the site require log-in access that is password protected.

Information transmitted over the internet is not completely secure. Businessmagnet will do its best to protect your personal data and operate under an SSL encrypted environment. However, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.

International transfers: Where data is transferred outside the UK (for example, where service providers such as Salesforce host data on servers overseas), we ensure appropriate safeguards are in place such as UK adequacy regulations or standard contractual clauses approved for international transfers.

Data Retention

We only keep your personal data for as long as is necessary for the purposes described in this policy or as required by law. In general:

• Information used for marketing purposes is kept until you opt out or withdraw consent.
• Business listings and related information are displayed until you request removal.
• Other records (such as correspondence) are retained for as long as necessary to manage our relationship with you and comply with legal obligations.

Who Has Access to This Data?

Our staff at Businessmagnet Ltd have access to our databases. Any data referred externally will be that which enables us to carry out the completion and compilation of the data that you have asked us to display through free or paid advertising services.

We do not pass on your personal details for marketing purposes without your consent, and we do not disclose information about identifiable individuals to our advertisers or users, unless you have specifically chosen to provide such data (e.g. via "key contacts" features) or included personal data within content that you have elected to provide. Combined, demographic information may be used to target specific audiences for our advertisers.

How Can You Update Your Information?

You can update some of your details by logging into your user account and following the steps there. Other data stored in relation to a specific order or contract can be changed by contacting your account manager. Aside from the facilities we provide to amend, append, add and edit, you may request access to all your personally identifiable information that we collect online and maintain in our database by emailing [email protected].

Your Rights

Under UK GDPR you have the following rights:

• Right to be informed - to know how your data is collected and used.
• Right of access - to request a copy of the data we hold about you.
• Right to rectification - to correct inaccurate or incomplete data.
• Right to erasure - to request deletion of data that is no longer needed.
• Right to restrict processing - to limit how your data is used in certain cases.
• Right to data portability - to receive your data in a structured, commonly used, machine-readable format.
• Right to object - to processing based on legitimate interests or direct marketing.
• Right to withdraw consent - where processing is based on consent, you can withdraw this at any time.
• Right to complain - you can complain to the Information Commissioner's Office (ICO) if you are unhappy with how we handle your data.

To exercise any of these rights, please email [email protected] or write to us at the address above. For further details, please see the ICO website: www.ico.org.uk.

Cookies and Consent

We use cookies to improve our site and deliver a better, more personalised service. This includes identifying you when you return to our site, analysing browsing behaviour, and estimating our audience size.

When you first visit our site, you will be asked whether you consent to the use of non-essential cookies. You can manage your cookie preferences at any time through your browser settings or our cookie banner. Essential cookies necessary for site operation cannot be refused.

Some of our business partners (e.g. advertisers) may also use cookies on their own sites. We have no control over these.

IP Addresses and Cookies

We may collect information about your computer, including (where available) your IP address, operating system and browser type. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. The information is used to create demographic patterns and overall user behaviour patterns to better inform our visitors.

More About Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it.

What Is a Log File?

A log file is a recording of everything that goes in and out of a particular server. The information is frequently recorded chronologically, and is located in the root directory, or occasionally in a secondary folder, depending on how it is set up with the server. Access is restricted to the server administrator and generally password protected.

Disclosure of Your Information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

Businessmagnet Limited may disclose your personal information to affiliates or unaffiliated third parties if we believe in good faith that such disclosure is necessary: (a) to comply with the law or in response to a court order, government request, or other legal process; (b) to protect the interests, rights, safety, or property of Businessmagnet Limited or others; (c) to enforce any terms of service on this website; (d) to provide you with the services or products requested by you (including allowing a purchaser of Businessmagnet Limited to continue to serve you), and to perform other activities related to such services and products, including billing and collection; (e) to provide you with information, special offers, or promotions from Businessmagnet Limited to which you consented; or (f) to operate Businessmagnet's systems properly. Businessmagnet Limited makes reasonable efforts to limit its designated service providers' disclosure of your personal information in the same manner as set forth in this paragraph.

Links to Third-Party Websites

Businessmagnet provides links to third-party websites. Since we do not control third-party sites and are not responsible for any personal information you may provide while on such sites, we encourage you to read the privacy policies on those websites before providing any of your personal information.

Communications

If you contact us, the webmaster will always reply to serious messages. We will not respond to all kinds of internet pollution including spam, cold marketers and the like.

Modifications to This Privacy Policy

Businessmagnet Limited reserves the right to change this privacy policy at any time by posting revisions on this page. Such changes will be effective upon posting.

Advertising Content and Personal Data

As part of our services, clients may provide Businessmagnet Limited with text, images, logos, graphics, or other media ("Advertising Content") for use in advertisements, listings, or profiles on our platform.

Where Advertising Content contains personal data (for example, an individual's name, photograph, or contact details), this data is processed by Businessmagnet solely for the purpose of creating, displaying, and managing the relevant advertisement or listing. The lawful basis for this processing is the performance of a contract and, where applicable, the client's consent.

By supplying Advertising Content, the client confirms that they have the necessary rights and permissions, including any required consent, to provide this content to Businessmagnet for these purposes.